Privacy Policy
FUSIONEASE CONSULTING PTY LTD (“FUSIONEASE”) is committed to protecting the privacy of personal information obtained through its operations as an Australian financial information and advisory business. FUSIONEASE is bound by the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and any relevant privacy code registered under the Privacy Act.
1. Introduction
FUSIONEASE CONSULTING PTY LTD (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect, hold, use and disclose.
We are an Australian financial information and advisory business providing professional services including credit advisory, lending research and analysis, tax advisory, business strategy, financial analysis and related consulting services.
This Privacy Policy explains how we manage personal information in connection with our website, business activities and professional services.
We handle personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to us.
2. Information We Collect
The personal information we collect depends on your relationship with us and the services we provide.
We may collect information including:
- your name, contact details, occupation and business information;
- company, employment and professional information;
- financial information, including income, assets, liabilities, financial statements and other financial records;
- credit and lending information relevant to credit assessment, lending research or scenario analysis;
- tax and business information relevant to our advisory services;
- information contained in documents provided to us by you, our business clients or their authorised representatives;
- payment and transaction information;
- enquiries, communications and feedback; and
- technical information collected when you use our website, such as your IP address, browser, device information and website usage information.
We do not generally seek to collect sensitive information. Where sensitive information is reasonably necessary for our services, we will handle it in accordance with applicable privacy laws.
3. How We Collect Information
We may collect personal information:
- directly from you when you contact us, submit an enquiry, provide documents or engage with our services;
- from our business clients where information is provided to us for the purpose of delivering credit, tax, financial or business advisory services;
- from authorised representatives and professional advisers;
- from lenders, financial institutions and other financial services providers where appropriate and authorised;
- from publicly available sources and professional databases; and
- automatically through our website using cookies, analytics tools and similar technologies.
Where a business client provides us with personal information about another individual, we expect that the client is authorised or otherwise permitted to provide that information to us.
4. How We Use Your Information
We may collect, hold, use and disclose personal information where reasonably necessary for our business activities and professional services, including to:
- provide our professional and advisory services;
- conduct credit and lending research and analysis;
- assist with credit assessment and lending scenarios;
- provide tax-related research and advisory services;
- conduct financial and business analysis;
- prepare financial models, forecasts, reports and recommendations;
- conduct market, industry and regulatory research;
- respond to enquiries and communicate with clients;
- manage our client and business relationships;
- process payments and maintain business records;
- operate, maintain and improve our website and services;
- manage risk, security and fraud prevention;
- comply with applicable legal and regulatory obligations; and
- send relevant business or marketing communications where permitted by law.
We generally use or disclose personal information for the purpose for which it was collected, or for a related purpose that would reasonably be expected, unless you have consented to another use or disclosure or it is otherwise required or authorised by law.
You may opt out of marketing communications at any time by using the unsubscribe option provided or contacting us.
We do not sell personal information to third parties for marketing purposes.
5. Disclosure of Information
We may disclose personal information where reasonably necessary to provide our services, operate our business or comply with applicable legal requirements.
Depending on the circumstances, this may include disclosure to:
- lenders, mortgage brokers, finance brokers and financial institutions;
- accountants, tax advisers, lawyers and other professional advisers;
- financial services businesses and other authorised service providers;
- IT, cloud hosting, software, data storage and cybersecurity providers;
- payment and accounting service providers;
- government agencies, regulators, courts or law enforcement authorities where required or permitted by law; and
- other parties where you have authorised the disclosure or where the disclosure is otherwise permitted by law.
We take reasonable steps to protect personal information disclosed to third parties and to ensure that service providers handling personal information on our behalf use it only for authorised purposes.
6. Data Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Our security measures may include appropriate access controls, secure systems, password protection, encryption, restricted access, secure data storage and confidentiality requirements.
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records and comply with applicable legal, regulatory, accounting and professional requirements.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it, subject to applicable legal retention requirements.
7. Access, Correction and Complaints
You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.
To make an access or correction request, please contact us using the contact details set out in Section 1.
We may need to verify your identity before responding to your request. We will respond to requests within a reasonable period and in accordance with applicable privacy laws.
If you have a concern or complaint about how we have handled your personal information, please contact us using the contact details set out in Section 1. Please provide sufficient information to allow us to understand and investigate your concern.
We will review privacy complaints and seek to respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Further information about privacy rights and complaints is available from the OAIC at www.oaic.gov.au.
8. Cookies and Third-Party Websites
Our website may use cookies, analytics tools and similar technologies to operate the website, understand how visitors use it, improve functionality, analyse website performance and maintain security.
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.
Our website may also contain links to third-party websites or services. We do not control and are not responsible for the privacy practices, security or content of those third parties.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, information handling practices or applicable legal and regulatory requirements.
Any updated Privacy Policy will be published on our website.
Last updated: January 2024
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Legal Entity Name:
FUSIONEASE CONSULTING PTY LTD
Trading Name:
FUSIONEASE CONSULTING PTY LTD
ABN / ACN:
99 616 516 379
Postal Address:
421/147 Pirie Street, Adelaide, SA 5000
Telephone:
+61 8 8423 4522
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.